This book raises awareness of the multifaceted field of new technology in crisis management that has resulted in a paradigm shift in the way contemporary industries and global businesses communicate and conduct their daily business operations. Multifaceted areas include change management, risk management, contemporary business models, collaboration, and innovations such as Artificial Intelligence, Big Data, Cloud Computing, the Internet of Things, and Industry 4.0 and 5.0. The book also highlights how industries use new technology to adapt to a crisis in which the home computer has become the norm for intra-company communication practice.

This book is ideal for business managers, project managers, business clusters, entrepreneurs, academic researchers, and higher education practitioners as it contributes to a number of fields by providing insight into new technology and crisis management in a global business context. There is a void of literature that covers the role of new technology during a post-crisis situation from a global business perspective, particularly in relation to the resulting intra-company communication practice. This book informs readers about the multifaced area of crisis and change management and intra-company communication practice in the context of global business.