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"...an important resource for students of pragmatics, offering an overview of research which may fall outside an individual researcher's chosen methodology but is, in fact, shown to be quite relevant...produces useful criticisms of each methodology examined, identifies important considerations for future research, and advances the debate over what pragmatics is and what it should be."
—American Scientist

"Overall, Haslett's book makes several valuable contributions to the discourse analytical literature. Particularly noteworthy are her excellent integration of numerous publications, her emphasis on the primacy of text, and her valuable methodological recommendations."
—Quarterly Journal of Speech

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