Introduction to Service Engineering
College graduates need to gain new skills to thrive in a service business environment. Compiled by an editorial board of specialists in the various areas and edited by a best-selling author, Introduction to Service Engineering is the ideal textbook as well as reference for professionals interested in service engineering. Les mer
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College graduates need to gain new skills to thrive in a service business environment. Compiled by an editorial board of specialists in the various areas and edited by a best-selling author, Introduction to Service Engineering is the ideal textbook as well as reference for professionals interested in service engineering. The book provides examples, problems, real world case studies, and a solutions manual. As the first book to globally bring together experts on all aspects of service engineering, this resource serves as a much-needed guide to both the processes and the management of service.
Detaljer
- Forlag
- John Wiley & Sons Inc
- Innbinding
- Innbundet
- Språk
- Engelsk
- Sider
- 672
- ISBN
- 9780470382417
- Utgivelsesår
- 2010
- Format
- 24 x 17 cm
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