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As CEO my vision for Elisa is for all leaders to be coaches and bring the best out of our people. This enjoyable novel gave me lots of new understanding of what it takes to learn to coach at a high level.

--Veli-Matti Mattila, CEO, Elisa Telecommunications

At AstraSeneca we are using Toyota Kata to coach and develop scientific thinking in our leaders. This novel was a delight and gave me deep understanding of what true coaching is and how to learn and spread it.

—Peter Alvarsson, Head of Operational Excellence, Europe Region

This book demystifies Toyota Kata by telling the story of how Denise, an embattled but undeterred front-line manager, learns to coach. I found myself relating to the characters and the all-too-common challenges they face. I highly recommend this novel for any leader trying to get results while developing people in today’s complex, ever changing world.

—Michael R. Galagher, GE Executive Lean Leader, Corporate Finance.

Practicing Improvement Kata and Coaching Kata in Volkswagen Sarajevo empowered our organization to achieve historical results. The feel of this novel is as if the authors were there with us, observing our steps and participating in our struggle to promote scientific thinking. The universality of the message is astonishing, and I highly recommend it.

— Malik Sisic, Head of Purchasing / Vice CEO, Volkswagen Sarajevo d.o.o.

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