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"Dr Schiavo-Campo’s new book on the basics of public administration is a terrific contribution to this important subject. It is conceptually sound, well organized, clearly written and, despite its short length, covers all the major topics. With many real-life examples, this book is ideally suited as introductory text in university courses, as well as a primer for government employees and for the interested public at large."

Constantine Michalopoulos, former professor, Johns Hopkins University
“If only this book had been available twenty years ago, when governments were trying to reach a consensus on the essentials of an effective public administration! In addition to its utility as a teaching tool, this comprehensive but accessible book is a must-read for policymakers in the U.S. and other countries.”

Eveline Herfkens, former Minister for Development Cooperation, The Netherlands

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