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Managing Operations

A Competence Approach to Supervisory Managment (NVG/SVQ Level 3)

"It is comprehensive, covering all aspects of operations management and is ideal as a first step into the subject ... The concept of competences is well explained and is likely to be a useful reference for supervisors." Donna Green, Manager, Rover Group.

Looking at the operations of an organization, this book examines the different types of organization in both the public and private sectors. It then considers the internal relationships between operations, marketing, personnel and other functions within organizations. Les mer

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Looking at the operations of an organization, this book examines the different types of organization in both the public and private sectors. It then considers the internal relationships between operations, marketing, personnel and other functions within organizations. The specific aspects of operations are covered in detail: * Work practices. * Planning. * Resourcing. * Legislation. * Customer relations.

Detaljer

Forlag
Wiley-Blackwell
Innbinding
Paperback
Språk
Engelsk
Sider
216
ISBN
9780631190110
Utgivelsesår
1993
Format
25 x 18 cm

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"It is comprehensive, covering all aspects of operations management and is ideal as a first step into the subject ... The concept of competences is well explained and is likely to be a useful reference for supervisors." Donna Green, Manager, Rover Group.

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