The Routledge Handbook of Service User Involvement in Human Services Research and Education

Hugh McLaughlin (Redaktør) ; Peter Beresford (Redaktør) ; Colin Cameron (Redaktør) ; Helen Casey (Redaktør) ; Joe Duffy (Redaktør)

Worldwide, there has been a growth in service user involvement in education and research in recent years. This handbook is the first book which identifies what is happening in different regions of the world to provide different countries and client groups with the opportunity to learn from each other. Les mer
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Worldwide, there has been a growth in service user involvement in education and research in recent years. This handbook is the first book which identifies what is happening in different regions of the world to provide different countries and client groups with the opportunity to learn from each other.

The book is divided into five sections: Section One examines service user involvement in context exploring theoretical issues which underpin service user involvement. In Section Two we focus on the state of service user involvement in human services education and research across the globe including examples of innovative practice, but also identifying examples of where it is not happening and why. Section Three offers more detailed examination of such involvement in a wide range of professional education learning settings. Section Four focuses on the involvement of service users in research involving a wide range of service user groups and situations. Lastly, Section Five explores future challenges for education and research to ensure involvement remains meaningful.

The book includes forty-eight chapters, including seventeen case-studies, from all regions of the world, this is the first book to both highlight the subject's methodological and theoretical issues and give practical examples in education and research for those wishing to engage in this field.

It will be of interest to all service users, scholars and students of social work, nursing, occupational therapy, and other human service subjects.




Peter Beresford and Hugh McLaughlin

Section 1: Service user involvement in context: Theoretical issues

Critical issues in the development of service user involvement
Joe Duffy and Peter Beresford

Improving Understanding of Service User Involvement and Identity: A Guide for Service Providers and Practitioners Organising Involvement Activities with Disabled People
Becki Meakin and Joanna Matthews with introduction by Colin Cameron

Who are the service users? Language, neo-liberalism and social constructions
Hugh McLaughlin

Experiential knowledge in mental health services, research and professional education
Steve Gillard, Rhiannon Foster and Angela Sweeney

Ethical Involvement of Service Users
Beverley Burke and Andrea Newman

A Matter of Power: Relationships between professionals and disabled service users
Colin Cameron with Joanne Molloy-Graham and Maggie Cameron

The Housing Campaign - User Involvement in Action
Brendan Mc Keever

Talking Heads: Why asylum seeker parents are scared of social workers - mending the gaps between us
Nada Abdulla, Bini Araia, , Helen Casey, Ibrahim Dialllo, Anna Makoni, Yvonne Mondiwa, Elaine Spencer, Luwam Tekeste

Talking Heads: Training for the Non-Disabled
Colin Cameron, Maggie Cameron and Colin Hambrook

Section 2: The state of service user involvement in human services involvement in education and research across the globe

A tsunami of lived experience: From regional Australia to global mental health activism
Joanne Newman, Rebecca Jury and Kathy Boxall

The meeting place between service users and students: mediums of learning at the School of Social Work of the University of Sherbrooke
Annie Lambert, Paul Morin, Sophie Nobert-Bordeleau, Emilie Pothier-Tessier, Marie-Josee St-Jean, Annie Patenaude

Talking Heads: The non-existence of meaningful service user consultation in Congo Brazzaville
Charden Pouo

Service User Involvement & Gap-mending Practices in Sweden
Cecilia Heule, Marcus Knutagard & Arne Kristiansen

Challenging racism in Hong Kong: An e-learning approach to social work education
Raes Begum Baig, Kar-Choi Chan and Jim Campbell

Lessons learned: The meaning making power of involvement
Joanne Samsome

Blank page: involvement of expert by experience in social work education in Slovenia
Petra Videmsek

Emergence and Clashes in Disabled Service User Organisations in South Korea
SeKwang Hwang

Service users and participation - The Spanish experience
Emilio Jose Gomez-Ciriano

Social work in the UK: a case for radical co-production replacing worn out structures
Helen Casey, Dan Vale and Maryam Zonouzi

Faculty perceptions of service user involvement in human services education
Nafees Alam

Talking Heads: Nigeria to the UK
Larry Amadi-Emina

Section 3: Service user involvement in human services education

Disabled Activists' Involvement in Developing and Delivering Disability Studies at St Angela's College, Sligo, Ireland
Peter Kearns and Susan Carton

Service User Involvement in Professional Skill Development: Planning and Delivering a Skills Practice Workshop
Jim Bell, Martin Fraser, Sara Hitchin, Linda McCulloch and Lynda Morrison

Service users reaching out to help professionals: Shaping professional education on substance use and poverty issues
Hilda Loughran, Gary Broderick, Saol Women's Group and Ray Hegarty

Service User involvement in Nurse education
Laura Serrant, Gillian James and Opeyemi Odejimi

The potential for interprofessional education
Elizabeth Anderson, Jenny Ford and Emma Smith

All our justice: People with convictions and 'participatory' criminal justice
Gillian Buck, Paula Harriott, Kemi Ryan, Natasha Ryan, Philippa Tomczak

Continuous Teacher Training For Providing Specialised Educational Services In Rio De Janeiro, Brazil
Leila Regina dOliveira de Paula Nunes and Carolina Rizzotto Schirmer

Doing more than telling stories
Wendy Bryant

Investing in Children - How a children's human rights organisation contributes to human services research and education
Jordan Dodds with Felicity Shenton

Don't judge a book by its cover: Lived experiences of the involvement of older people in social work education
Sarah Lonbay, Shirley Hallam, Patricia

Service user involvement in countries of conflict
Joe Duffy

New Zealand's indigenous end of life care customs: A qualitative study on Maori, by Maori, for Maori, with Maori
Tess Moeke -Maxwell, Merryn Gott and Kathleen Mason

'Moving away from the sound of one hand clapping?'
John Stephens, Catherine Baker and Ali Finlayson

Social Pedagogy, Collaborative Learning and Outcomes in Service User and Carer Involvement in Social Work Education
Susan Levy, Claire Ferrier, Elinor Dawson and Jordan Risbridger

Section 4: Service user involvement in research in the human services

Lessons of Inclusive Learning: The value of experiential knowledge of persons with a learning disability in social work education
Jean Pierre Wilken, Jeroen Knevel and Sascha van Gijzel

How can we survive and thrive as survivor researchers?
Jacqui Lovell-Norton, Konstantina (Dina) Poursanidou, Karen Machin, Stephen Jeffreys and Holly Dale

The trouble with co-production
Nick Watson

Augmented communication: Patient and public involvement in research: rhetoric and reality
Liz Moulam, Stuart Meredith, Helen Whittle, Yvonne Lynch and Janice Murray

From tokenism to full participation: autistic involvement in research and the delivery of services
Damian Milton

The Possibilities and Constraints of Service User Research Collaborations: The peer qualitative research group
Jijian Voronka, Jill Grant, Deb Wise-Harris, Arianna Kennedy & Janina Komaroff

Rhetoric to reality: challenges and opportunities for embedding young people's involvement in health research
Louca-Mai Brady

"Recently, I have felt like a service user again" Conflicts in collaborative research, a case from Norway
Sidsel Natland

What difference does it make? The service user contribution to evaluation
Roger Smith and Claire Russell

Talking Heads: Reflections of a Researcher with Multiple Impairments: Raising the voices of young disabled people preparing for life beyond segregated school
Paul Doyle

Talking Heads: Reflections on Learning from Gap Mending Participants: Experiences Matter
Compiled by Helen Casey, Cecilia Heule and Arne Kristiansen

Section 5: Future Challenges and Opportunities

Professional Education: Does Service User Involvement make a difference?
Colin Cameron, Helen Casey and Joe Duffy

Service user involvement in research: What difference does it make?
Peter Beresford and Hugh McLaughlin

Om forfatteren

Hugh McLaughlin is Professor of Social Work at Manchester Metropolitan University, UK.

Peter Beresford is Professor of Citizen Participation at the University of Essex, UK and Emeritus Professor of Social Policy at Brunel University London, UK.

Colin Cameron is a Senior Lecturer at Northumbria University, Newcastle upon Tyne, UK.

Helen Casey is a staff tutor with the Open University and has worked in social work education for fifteen years.

Joe Duffy is a Senior Lecturer in Social Work at Queen's University, Belfast, Northern Ireland.