«'The exploration of the interface between technology and institutions is a vital but tricky project, spanning different academic disciplines. Too often we are told only one side of the story. This book is a shining exception. Its authors develop a rigorous theoretical framework that spans the two domains, which they usefully apply to real world cases. It is a major contribution to an important research programme.' Geoffrey Hodgson, Loughborough University»

«'This essential book will profoundly alter the way readers think about network infrastructures. The authors' astute and rigorous analysis shows how the marriage between technology and institutions, if not properly consummated, will lead to costly and damaging service failures. It should be required reading for all those concerned with network infrastructures.' Mary M. Shirley, Ronald Coase Institute»

«'This book is a critical element to understand the functioning and performance of network infrastructures. By exploring ways in which institutions and technology interact in shaping network infrastructures performance, it opens a new perspective to our understanding of a highly complex topic. It is a must read for all interested in the key role that networks have in modern society.' Pablo T. Spiller, University of California, Berkeley»